Can i track my order?

2019-02-23T17:12:40+02:00

Overnight, express, and standard shipping methods will always have tracking. Tracking may not be available for: International shipments going out from our US locations with no rush or flat rate shipping methods International shipments going out from our Europe location with no rush, economy,

Can i track my order?2019-02-23T17:12:40+02:00

How long is fulfillment time?

2018-11-05T19:34:56+02:00

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business daysfor non-apparel (mugs etc.) products. Then you should add shipping times on top of that. 97.66% of our orders are shipped within 5 business days. More than a half

How long is fulfillment time?2018-11-05T19:34:56+02:00

Where can I find the tracking information for my orders?

2018-11-05T19:33:36+02:00

All tracking numbers can be found in the shipping notification emails we send out, as well as on your profile dashboard. Tracking numbers generate when a shipping label is printed at our facility – keep in mind the tracking information may not reflect any

Where can I find the tracking information for my orders?2018-11-05T19:33:36+02:00

Why is my shipping label in euros?

2018-11-05T19:32:44+02:00

We normally print shipping labels in USD. But for orders fulfilled in Europe, we print the value in euros so it’s easier to go through customs checkpoints and mail sorting centers within Europe. Packing slips are still in USD, as that’s the only currency

Why is my shipping label in euros?2018-11-05T19:32:44+02:00

What if the product is damaged in the mail?

2018-11-05T19:31:08+02:00

We guarantee each product from the moment it leaves our shop to the point it is received by the customer. If any order arrives broken, damaged, incomplete, or wrong, we will reship their order to ensure they are satisfied with the product. We ask for photo

What if the product is damaged in the mail?2018-11-05T19:31:08+02:00

How long do I have to submit a claim for a return/exchange?

2018-11-05T19:30:07+02:00

Any claims for misprinted/damaged/defective items must be submitted to us at contact@robiliano.com or through our contact form, within 30 days after the product is received. You are required to return the product(s) at your own expense, but if we find the returned items to be

How long do I have to submit a claim for a return/exchange?2018-11-05T19:30:07+02:00

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