Overnight, express, and standard shipping methods will always have tracking.
Tracking may not be available for:
- International shipments going out from our US locations with no rush or flat rate shipping methods
- International shipments going out from our Europe location with no rush, economy, or flat rate shipping methods
All tracking numbers can be found in the shipping notification emails we send out, as well as on your profile dashboard. Tracking numbers generate when a shipping label is printed at our facility – keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed.
If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, contact us at firstname.lastname@example.org.
To track your order go to our Order Tracking page: